These terms explain the ground rules for using the Chars Consulting website and the services we offer. Please read them carefully. The most important thing to know first: this website and our services are not emergency services. If you or someone else is in immediate danger, call 911 right away.
If you are in crisis right now
If you or someone else is in immediate danger or at risk of harm, call 911 now. For free, confidential support at any hour, call or text Talk Suicide Canada at 1-833-456-4566, available 24 hours a day, 7 days a week. Chars Consulting is not a crisis line or emergency service and cannot respond to emergencies.
Acceptance of these terms
By accessing or using the Chars Consulting website at https://charsconsulting.com, you agree to these Terms of Use. If you do not agree with them, please do not use the site. If you use our services, these terms apply alongside any separate agreement we may put in place for that specific work.
What we do, and what we do not do
Chars Consulting provides consulting, intervention support, treatment navigation, and coaching related to mental health and addiction. Our aim is to help individuals and families understand their options and find the right path forward.
Our services are not emergency or crisis services, and they are not a substitute for professional medical advice, diagnosis, or treatment. We are not a replacement for a physician, psychiatrist, therapist, or other licensed health professional. Always seek the advice of a qualified professional with any questions you have about a medical or mental health condition, and never disregard or delay professional advice because of something on this website or in our conversations.
The information on this website is provided for general educational purposes only. It may not apply to your specific situation, and it should not be relied on as professional advice.
No guaranteed outcomes
Recovery and personal change are deeply individual, and results vary from person to person. While we bring care, experience, and commitment to our work, we cannot and do not guarantee any particular outcome, result, or timeline. Nothing on this site or in our communications should be understood as a promise of a specific result.
Third-party links and resources
Our website may include links to, or lists of, third-party websites, organisations, helplines, and resources. We provide these for your convenience and because we believe they may be helpful. We do not control these third parties and are not responsible for their content, accuracy, availability, or practices. Including a link or resource does not mean we endorse everything about it. Please review the terms and privacy practices of any third party you visit.
Intellectual property
The content on this website, including text, graphics, logos, and the way it is arranged, belongs to Chars Consulting or is used with permission, and is protected by applicable intellectual property laws. You are welcome to view and share the site for personal, non-commercial use. You may not copy, reproduce, republish, or distribute our content for commercial purposes without our written permission.
Limitation of liability
To the fullest extent permitted by law, Chars Consulting and Charleen Flintroy are not liable for any indirect, incidental, or consequential losses arising from your use of this website or your reliance on any information provided through it. You use the website and the information on it at your own discretion and risk. Nothing in these terms limits liability where the law does not allow it to be limited.
Indemnity
In plain terms, if your misuse of this website, or your breach of these terms, causes a claim or cost against Chars Consulting, you agree to be responsible for that, to the extent the law allows.
Governing law
These terms are governed by the laws of the Province of British Columbia and the applicable laws of Canada. Any dispute relating to these terms or the website will be handled in the courts of British Columbia.
Changes to these terms
We may update these terms from time to time. When we do, we will update the date at the top of this page, and the updated version applies from the moment it is posted. Your continued use of the website after a change means you accept the updated terms.
How to contact us
If you have questions about these terms, please reach out.
- Phone: 236-881-2600
- Use the contact form on this website.